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        Introductions 10/15/2011
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        How do you introduce yourself (or your company, or your brand, or your product) to a new consumer, partner, market or prospect – especially if they’re already in an established group?

        When you watch dogs say ‘Hi’ to each other, you can immediately tell who has done it right and who needs to learn some manners. Not just the dog being approached, but most of the others in the area will immediately react to a positive or negative introduction. If it’s done properly, everybody’s glad to checkout the newcomer. If it goes badly… everyone becomes cautious.

        And it’s really quite simple. New, after all, is usually good. Everyone gets excited about going to a new place and meeting new friends. At the dog park, as soon as the gate opens, all the dogs (and most of the owners) look to see who has just arrived. Everybody (dogs and people alike) is starting off from a pretty good position and attitude.

        So what are a few simple rules we can learn about introducing ourselves? For starters:

        1. Remember that (almost) everybody likes to check out the newcomer. Be positive, expect the best, and be ready to show that they weren’t wrong to be glad to see you.

        2. Don’t rush right in. You don’t have to move slowly; just avoid being pushy.

        3. Reciprocate and expect reciprocation from others. Do your sniffing of the other butts, and don’t try to block them from sniffing you right back.

        4. Treats are awesome. If you can bribe your new friends with something yummy or fun, why not? In marketing, promotional goodies, special offers, and so on are nothing to be afraid or ashamed of. BUT, don’t use them as a crutch. A treat is only good if it reinforces an already positive experience. It won’t turn somebody who hates you into your best friend. Not for long, at least.

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        Environments, Freedom, and Observation 10/14/2011
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        Dogs can teach us a lot.

        But just as importantly, so can their not-so-natural habit.

        Dog park make an interesting metaphor for marketing, and especially “digital” (or “online”, if you prefer) marketing.

        As a controlled (yet open) space, a dog park allows our four legged companions an enormous amount of freedom while simultaneously giving us peace of mind.

        • They (and we) can experiment without much risk.
        • We can pay as much or as little attention as we desire.
        • Exact results are unpredictable, but they can be guided.
        In the digital marketing world, these qualities are just as desirable as they are in the park.  Some of our favourite – and most successful – campaigns have resulted from a bit of playful experimentation, gradually progressing an idea as data and additional insights arise.  Paying close attention when appropriate, but being hands-off when our meddling will do no good, drives both optimization and understanding.

        And with that… Welcome to Lessons From The Dog Park!

        We hope you’ll find something interesting, and maybe even a little informative, as we build this blog.  Over time, we plan to highlight the experiences, observations, and opinions of marketing consultancy Dog Park Digital.  We encourage you to join the conversation with your own “lessons” and tell us what you think about the topics and ideas we cover.

        Thanks!

        Bryan Mitten – President, Senior Strategist, and good boy


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          Dog Park Digital

          Dog Park Digital provides  marketing services directly to clients and with agency partners.  We specialize in the integration of digital and traditional channels, creating campaigns and ongoing marketing practices that lead to tangible results.

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